10-24-2019 11:53 AM - edited 01-05-2022 09:32 AM
Added voucher at walmart with their wifi today from the Public Mobile website. It shows the new balance in my account but my account is not activated. How do I reactvate it? If you click reactivate the only option I get is credit card or another voucher. Can anyone assist me with this pelase?
10-25-2019 04:42 AM
@chrismayo Yes try @cellphoneuser1 suggestion. Go into your account tomorrow after system maintenance has finished. Report you phone as lost. Log out. Wait 5 min. Log in. Report it as found. Log out and reboot your phone.
10-25-2019 03:15 AM - edited 10-25-2019 03:16 AM
@chrismayo wrote:Added voucher at walmart with their wifi today from the Public Mobile website. It shows the new balance in my account but my account is not activated. How do I reactvate it? If you click reactivate the only option I get is credit card or another voucher. Can anyone assist me with this pelase?
If you do the lost/stolen trick, it might work but it could disqaulify you from next month's rewards.
10-24-2019 02:48 PM
@chrismayo wrote:Added voucher at walmart with their wifi today from the Public Mobile website. It shows the new balance in my account but my account is not activated. How do I reactvate it? If you click reactivate the only option I get is credit card or another voucher. Can anyone assist me with this pelase?
You can also try paying by dialling *611.
10-24-2019 12:33 PM
Click reactivate heading on the self serve page after logging on or contact a moderator if this doesn't work. Click on ?, bottom right, and follow instructions to send a ticket to mods.
10-24-2019 12:01 PM
Oh i forgot very important step of restarting your phone after doing any of the suggestions above
10-24-2019 11:58 AM - edited 10-24-2019 12:00 PM
Do you see reactivate button in overview page? Try putting an extra $1
Also you can try reporting your phone lost then found.
If it all fails contract the moderators