Add-ons

[dlcranford]

Why did my addons no transfer over this month.they don’t expire and I didn’t use them.

[Meow]

Correct, add-ons (except USA) do not expire.

Public Mobile has web page cache issue so you might be looking at obsolete status. Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

[walker1 · Accepted solution]

@dlcranford 

Try logging into your account using a browser in incognito mode or private mode.

Your probably looking at old cached information