12-06-2022 06:57 AM
Hi there. Am in the US and the first 250 MB of data worked great. It has Tun out though. I see that the plan I purchased has a one time 2GB top up but I can’t figure out how or when it kicks in. Help please!
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12-06-2022 09:59 AM
12-06-2022 09:09 AM
Only US Roaming Talk/Text/Data add-ons can use in US. Please verify your add-on with CSA
12-06-2022 08:21 AM
It’s in the Add-On Plan when I look online. It’s what I believe I bought along with the add-on, it is is listed as a “bonus” with the plan.
12-06-2022 07:09 AM - edited 12-06-2022 07:13 AM
@gwatson wrote:Hi there. Am in the US and the first 250 MB of data worked great. It has Tun out though. I see that the plan I purchased has a one time 2GB top up but I can’t figure out how or when it kicks in. Help please!
The 2GB is free stuff, you can use it any time when your plan's data run out. But can't use it in USA.
12-06-2022 07:08 AM
@gwatson Where is the top up? Through Text or from your account management when logging in online?