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US roaming

gwatson
Great Neighbour / Super Voisin

Hi there. Am in the US and the first 250 MB of data worked great. It has Tun out though. I see that the plan I purchased has a one time 2GB top up but I can’t figure out how or when it kicks in. Help please!

 

5 REPLIES 5

CGO
Great Citizen / Super Citoyen

Only US Roaming Talk/Text/Data add-ons can use in US. Please verify your add-on with CSA

gwatson
Great Neighbour / Super Voisin

It’s in the Add-On Plan when I look online. It’s what I believe I bought along with the add-on, it is is listed as a “bonus” with the plan. 

hycm53
Deputy Mayor / Adjoint au Maire

@gwatson wrote:

Hi there. Am in the US and the first 250 MB of data worked great. It has Tun out though. I see that the plan I purchased has a one time 2GB top up but I can’t figure out how or when it kicks in. Help please!

 


The 2GB is free stuff, you can use it any time when your plan's data run out. But can't use it in USA. 

Coverhiro
Model Citizen / Citoyen Modèle

@gwatson Where is the top up? Through Text or from your account management when logging in online?

 

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