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Coverhiro · 11-29-2022

I was able to take advantage of the Public Mobile Recent offering for Cyber Monday.I thought it would be pretty straight forward as I've ported in before.However, it's been a while now, about 2 hours.I received a Text from Koodo asking me to reply YE...

Coverhiro · 12-19-2022

@fatima3 Unfortunately, I don't think there is any refund for upgrading plans immediately.

Coverhiro · 12-19-2022

@ricks Like somebody already mentioned reach out to a Customer Service Agent.Using the chatbot didn't work for me. I kept getting errors. You can contact a @CS_Agent directly or following these two methods from their help articles:Get help with your...

Coverhiro · 12-17-2022

@rudavil Like people suggested. However it didn't work for me and I had to message a Customer Service Agent directly with @CS_Agentor follow this:Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It...

Coverhiro · 12-17-2022

@EuniceChu_2 like @softech mentioned how to contact a Customer Service Agent or here @CS_Agent with a message directly.This happened to me when I ported over and lost signal and service with my previous provider. The port was successful, but the Cust...

Coverhiro · 12-15-2022

@natalija Hello. Here are ways to reach Public Mobile Customer support. Message their Customer Service Agent Directly by using this link @CS_Agent or these methods. It can be frustrating, but they are quite helpful once you get in contact with them.G...

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Issue porting a number from Koodo

Re: Upgraded plan but did not get refund for old plan

Re: Ticket reference number: 269491-528

Re: Holiday Cheer 2GB data

Re: Service

Re: Chat not available