Add-ons

[aghussey]

If I update my Plan do I lose my add-ons.  For Example: I have 2gbs free from a bonus offer. Would I lose it if I changed my plan?

Thanks

[Logan2021]

It depends, as far as I know the add-ons should remain with a plan change if you paid for it. As it's a promotional add-on it should also remain.

[hTideGnow]

HI @aghussey  Yes, for that particular one, you will be able to keep it until all used up

enjoy the new plan

[aghussey]

Thank you. My bonus GB was from Xmas, therefore, if I update my plan I will keep those 2GB.  🙂 Great

[hTideGnow · Accepted solution]

@aghussey   if it is the 2GB free bonus offer from the Christmas , then you got to keep it

But if it is  the 2G Bonus from activation, then with a plan change, you will loss it as stated in the original terms

For other add-on  you paid for yourself, and rewards like loyalty, Autopay and friends, you will be keeping those