Add ons while travelling

[Erinswist]

How do can I add a US roaming plan of if I am already traveling but I havent registered for online?  When I try to register for online to access  my account it tries to text message me, which I wont receive while already travelling. Its a catch 22.

[Anonymous]

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@Erinswist wrote:

How do can I add a US roaming plan of if I am already traveling but I havent registered for online?  When I try to register for online to access  my account it tries to text message me, which I wont receive while already travelling. Its a catch 22.

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Make sure to connect to either AT&T or T-Mobile. One or the other may have reception where you are.

611, *611 and 18554public (may need to be a different phone) should all work one way or another.

If you have a pre-registered payment card on the account and you have your 4-digit PIN then you can use those dial-in services to buy the add-ons.

[computergeek541]

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@softech wrote:

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@Erinswist wrote:

How do can I add a US roaming plan of if I am already traveling but I havent registered for online?  When I try to register for online to access  my account it tries to text message me, which I wont receive while already travelling. Its a catch 22.

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did you try turn on your phone to see if text can be received?  According to an older thread back in 2017, incoming  text receive is turned on by default:

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Will-I-receive-text-message-while-...

Credit: @srlawren : 

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 for Public Mobile customers, incoming SMS still seems to work in the USA without a roaming add-on.  I have speculated 3 possible causes for this in the past:

1) left open by mistake and never fixed, and/or

2) PM had to allow incoming SMS in order to be able to send you the welcome text that offers your info about the roaming add-ons for purchase, and/or

3) they left it open on purpose, in order to entice you to buy an add-on where you might not have otherwise.  You don't bother springing for any roaming add-ons, then receive a text from a friend, family member, or coworker, but are unable to respond to it.  Maybe you break down and purchase at least the US roaming texting add-on in order to be able to do so.

So, it's either a mistake, a side-effect, or a attempted clever marketing ploy.  Or some combination of the above.

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Since that thread, Public Mobile has officially said that incoming text messages are included while you are in the U.S. even without a roaming add-on. At the time, it was implied that this had something to do with countering a bug that caused customers to be unable to receive text messages after coming back to Canada and the roaming add-on expiring.

[will13am]

@Erinswist , it has been mentioned in the forum in the past that you can receive text while in the US without having to buy any add-ons.  You might be okay with registering your account.  Give it a try.  

[softech]

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@Erinswist wrote:

How do can I add a US roaming plan of if I am already traveling but I havent registered for online?  When I try to register for online to access  my account it tries to text message me, which I wont receive while already travelling. Its a catch 22.

---

did you try turn on your phone to see if text can be received?  According to an older thread back in 2017, incoming  text receive is turned on by default:

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Will-I-receive-text-message-while-...

Credit: @srlawren : 

-------------------------------------------------------------

 for Public Mobile customers, incoming SMS still seems to work in the USA without a roaming add-on.  I have speculated 3 possible causes for this in the past:

1) left open by mistake and never fixed, and/or

2) PM had to allow incoming SMS in order to be able to send you the welcome text that offers your info about the roaming add-ons for purchase, and/or

3) they left it open on purpose, in order to entice you to buy an add-on where you might not have otherwise.  You don't bother springing for any roaming add-ons, then receive a text from a friend, family member, or coworker, but are unable to respond to it.  Maybe you break down and purchase at least the US roaming texting add-on in order to be able to do so.

So, it's either a mistake, a side-effect, or a attempted clever marketing ploy.  Or some combination of the above.

[BeachNBeer]

@Erinswist 

Was your self serve account not set-up when you activated?

Try reaching out to mods by private message.

CLICK HERE to private message mods 

[JK8]

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@Erinswist wrote:

How do can I add a US roaming plan of if I am already traveling but I havent registered for online?  When I try to register for online to access  my account it tries to text message me, which I wont receive while already travelling. Its a catch 22.

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Can you try calling 611 from your phone?