Add on data

[LilMissVix142]

What do i doo if add on data is not working?

[softech]

Perfect! @LilMissVix142 

yeah.. it was suggested on my first post.   And happy that it works !!!

[LilMissVix142]

Oof~ how have I not done that.🤦‍♀️

Fixed~ thanks

[softech]

@LilMissVix142  try reboot your phone first

Also, confirm on your phone if yiu enabled mobile data limit and disable it

[BKNS27 · Accepted solution]

@LilMissVix142 

If you were charged for the Add-on data. Just reboot your phone by powering it off then back on.

[LilMissVix142]

Just data

[softech]

@LilMissVix142 what kind of addon?  roaming? or data? 

try reboot the phone first.  Use Incognito mode to login to My Account to confirm if the addon there