08-23-2019 11:20 AM - edited 01-05-2022 06:36 AM
I live in BC and I am traveling down to Washington State in two weeks. I want to do the add-on for U.S. talk and text and was wondering when it starts. Is it from the time of payment or how is that done? Can anyone help? Secondly don't folks find the billing system way too complicated. I wish Public Mobile woud simply show previous bill, current amount charged, credits and amount due. Simple.
08-24-2019 12:29 PM
Thank you CaveMan Toronto
@Anonymous wrote:
@cavemantoronto wrote:
@lmeilleur wrote:I live in BC and I am traveling down to Washington State in two weeks. I want to do the add-on for U.S. talk and text and was wondering when it starts. Is it from the time of payment or how is that done? Can anyone help? Secondly don't folks find the billing system way too complicated. I wish Public Mobile woud simply show previous bill, current amount charged, credits and amount due. Simple.
You should know about bug after you get back. Incoming text won't work for 24 hours.
Right. If you're back and still have a few days left of the 10 day add-on and don't think you'll return in that meantime...then contact the moderators to remove the add-on.
But if you use it or there's only a day or so left then by the time the mods get back to you, you might be in the bug.
08-24-2019 12:29 PM
Thank you Triguy
08-24-2019 01:11 AM
@cavemantoronto wrote:
@lmeilleur wrote:I live in BC and I am traveling down to Washington State in two weeks. I want to do the add-on for U.S. talk and text and was wondering when it starts. Is it from the time of payment or how is that done? Can anyone help? Secondly don't folks find the billing system way too complicated. I wish Public Mobile woud simply show previous bill, current amount charged, credits and amount due. Simple.
You should know about bug after you get back. Incoming text won't work for 24 hours.
Right. If you're back and still have a few days left of the 10 day add-on and don't think you'll return in that meantime...then contact the moderators to remove the add-on.
But if you use it or there's only a day or so left then by the time the mods get back to you, you might be in the bug.
08-24-2019 01:05 AM
@lmeilleur wrote:I live in BC and I am traveling down to Washington State in two weeks. I want to do the add-on for U.S. talk and text and was wondering when it starts. Is it from the time of payment or how is that done? Can anyone help? Secondly don't folks find the billing system way too complicated. I wish Public Mobile woud simply show previous bill, current amount charged, credits and amount due. Simple.
You should know about bug after you get back. Incoming text won't work for 24 hours.
08-23-2019 11:55 AM
Here is more info about US roaming.
https://www.publicmobile.ca/en/bc/get-help/articles/us-roaming
08-23-2019 11:24 AM
Thank you.
08-23-2019 11:22 AM
@lmeilleur wrote:I live in BC and I am traveling down to Washington State in two weeks. I want to do the add-on for U.S. talk and text and was wondering when it starts. Is it from the time of payment or how is that done? Can anyone help? Secondly don't folks find the billing system way too complicated. I wish Public Mobile woud simply show previous bill, current amount charged, credits and amount due. Simple.
Day 1 is the day you bought it. Not date/time zero.
Buying add-ons is a bit goofy too. You need to deposit money first and then buy the add-on.