Ad-on not working
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08-12-2017 04:01 PM - edited 01-04-2022 02:29 PM
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08-12-2017 04:27 PM
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08-12-2017 04:23 PM
Hey Shawn, yep I had the funds added to be able to purchase it.
I was just able to successfully get a different ad-on but not the one I originally wanted. Text-only worked for me. I don't know why!
Thanks for your help.
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08-12-2017 04:18 PM
@rachelt, so your first one has expired so it has been 10 days since you purchased it? You have done the two step process to purchase the addon? You shouldn't need to change any settings if you already had the Addon and it was working.
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