Active Plan but unable to make any calls or use Data

[taulejo1]

I didn't realize my pay date was due, so I toped up with $60 my account one day later, my plan got charged then with $50 and in the website I can see my plan is now active. 

When I try to make calls, it says that I don't have any long distance calls add on active (Even though I'm just trying to call to people in my town), and Data doesn´t work. 

Could you please help me with thtat? been trying to get this sorted for a long time now and now success. 

[Dunkman]

@taulejo1 

Might want to try two tricks that might re-activate/reset your plan:
1.  Report your phone lost/stolen in self service account.  Logout.  Wait few minutes.  Login.  Report your phone found.

To report your phone  lost/stolen.  Login to your account.  Choose Plans and Add-ons tab. Then choose Lost/Stolen Phone tab.  The choose Suspend Service tab.  Logout.  Wait few minutes.  Login in and report your phone found.  Reboot phone.

2.  Manually add $1 into your balance. 
These actions sometimes will reset your SIM/re-activate account.