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Activation

Red1994
Great Neighbour / Super Voisin

Hello, I am having massive issues with trying to get my fiance's email and phone number activated. I've been trying for two days and I am really getting mad. I paid for his phone to be active and he has no number to use. Please help. 

3 REPLIES 3

BKNS27
Mayor / Maire

@Red1994 

Activation can’t be done online like in the past. It must be activated via PM app. Once activated, he can manage his account online.

Yummy
Mayor / Maire

You have to download PM app and use it to complete activation.

JRod
Deputy Mayor / Adjoint au Maire

@Red1994 

Have you tried using the app to complete activation? Every new activation needs to be done using the app and then you can manage your account from either the desktop site or the app afterwards. 

If you are using the app what specific issue are you running into? 

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