3 weeks ago
3 weeks ago
The PM app should be working now. If you did complete the activation then you need to start from scratch from the beginning.
3 weeks ago
@DamienL the app is working for me
Try Uninstall the app, reinstall after a device reboot
If issue persists, reach out PM support for further assistance. Please open ticket using Public Mobile Expert Messaging using your Community/EverSafe account. Select Start a Chat to begin:
https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/SMS alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre
** If you cannot receive 2FA code via SMS and unable to open ticket, please setup a new Community account using another email and DO NOT link a phone number to it. You can then create an Expert Messaging ticket with this new account.