@Bronco
Before you start activating your sim cards get yourself a tasty beverage, a pen and paper and situate yourself in a quiet place with no distractions. Prepare the device you will use for the activations.
- Clear your browser and cookies.
- Reboot your device.
- Open one tab only in secret/incognito mode.
- Use firefox, chrome or safari as they work best.
Write down each separate email address, password, pin # and security question and answer as you activate each sim card. Take a picture of each sim card to enlarge the number for imputting at activation and for record keeping. Put all of this information in a safe and secure place for future reference if needed.
If you are porting in a number upon activation keep in mind pc mobility and koodo prepaid accounts require you to take a temporary pm number and contact the moderators after activating your service to finish the number transfer for you.
All other providers can be ported in upon activation or you can activate the sim card with a temporary number and ensure all the pm services are working and then port in the numbers in each account by choosing the change number feature. In either scenario you will need to enter the following info:
- Full name on the previous account.
- Phone number to be ported in.
- Previous provider's account number.
- Alternate phone number. ( Optional)*
*Very occasionally if all fails pm may reach out to you at this number but more usefully it will be used as an additional account identity verifier. So use a family member's, work, landline etc....
Leave the old sim card(s) in the phone when porting to reply YES or sometimes "1" to the porting authorization text from your former provider. Once they release your number to pm it can complete the porting process in a couple of minutes up to 2 hours. Any longer than that indicates a issue with the porting process requiring contacting the moderators or calling the telus porting department.
Otherwise once you can recieve incoming calls to your pm sim with your ported number your port is complete and your former provider's account is cancelled.
When adding your payment card copy directly from your billing statements address or alternatively your official Canada Post address.
- Do not use the apt/unit box.
- Add the suite # to the beginning of the street address.
- ie. 101-123 1ST AVE W, YOUR TOWN, PROV, CANADA, X0X0X0
- Note do not put a space in the postal code.
- USE ALL CAPS if necessary.
- Do not use autofill.
Enable autopay for the $2 reward but do not have more than two accounts renew on the same day using the same card as that can trigger either a fraud alert or cause an autopay failure. Use different cards or space the activations a day apart. ( Just activate one just after midnight eastern.)
You enter the referral code and any promocodes on the fourth page. You can use the previously activated accounts referral code for the next one by logging into the newly created self serve for the first sim card and looking at the top right corner of the overview page for the 6 digit alphanumeric code. Be careful not to confuse ones and "I"s, two's and "Z"s and zeroes and "O"s.
If you activate a $35+plan you can always try the promocode BONUS2GB to see if you recieve a bonus 2gb data add on in your account. This is very YMMV unless you recieved a confirmation email saying you qualified for the promotion.
The $1 referral reward for the referrer appears in the reward section of tneir account immediately after activation. The $10 bonus referral credit for the referred customer is added to their account balance within 72 hours but usually by the next day.
Best of luck. If you still get the sim activation error message contact the moderators to see if a partial activation was created without a payment....stranger things have happened? Welcome to public mobile!
