04-17-2024 04:49 PM - last edited on 04-17-2024 05:23 PM by computergeek541
Trying to transfer to Public Mobile, got to step 6, but it won’t activate. Had this same issue with my daughter’s phone last fall and a Public Mobile rep said the issue was on their end. Now, I can’t get in touch with Public mobile to fix the issue. Any suggestions? Thanks
Solved! Go to Solution.
04-17-2024 05:05 PM
Thanks, I’ve done both, appreciate it
04-17-2024 04:51 PM
hi @MelissaCV
yes , we saw a lot and they all turn out need agent to step in
Please submit a ticket with CS Agent using this Chatbot if you can login My Account. https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437