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Activation Issue with Eversafe

BJR56
Great Neighbour / Super Voisin

I was going through activation.M

Finished SIM registration and selecting a phone number.

Get challenged with unknown device and the code is sent to the phone number I selected but it is not activated... it receives no code... so now I am stuck... can't get in.  Phone does not appear to have finished activation (it was in the last step).

4 REPLIES 4

@BJR56  We happy to hear it . Welcome to public mobile 🙂

BJR56
Great Neighbour / Super Voisin

worked, thanks so much!

 

softech
Oracle
Oracle

@BJR56  So, you got passed the phone number selection or porting part yet?  You picked porting in phone number?

if so, did you get the porting authorization text from your old provider?

Handy1
Mayor / Maire

@BJR56  First try rebooting the phone . If no dice hit resend code a free times . And you should get an option to send code to email instead . Give that a try if still no luck pleas submit ticket with support 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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