Activating error

[Kkkkkkk]

I have paid for Public Mobile, $45.00 for a month of service with esim, and yet, the system get this error to create my account and activation 

[hTideGnow]

---

@Kkkkkkk wrote:

I downloaded the app but it only allow me to select plans and make payments 

---

HI @Kkkkkkk 

you can continue to select plan.  At the payment page, it will show you if you have sim or eSIM, you can change it at that time

[Handy1]

@Kkkkkkk  Please submit ticket to support to help you 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Kkkkkkk]

I downloaded the app but it only allow me to select plans and make payments 

[Handy1]

@Kkkkkkk  Have you downloaded the new PM app to finish the activation