Activating Error with Error Code O.8102

[coreslogic]

Hello, after I submit payment details at activation , I received this error message and got redirected to this forum.  Your help is appreciated!

[Phil_Adelphus]

@noellealim  Best to submit a ticket, use the chat icon bottom right and if that doesn't work send a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[noellealim]

Thanks for your reply! I just tried in the app and it is bringing me to the payment field as well. 

[Phil_Adelphus]

@noellealim   The OP marked using the app as the solution, are you using the Public Mobile app?  It is needed to complete activation.

[noellealim]

This happened to me today. Did you have any resolution? When I go to "finish activation" I am brought back to the payment field 😞

[coreslogic]

website, it asks me if I want to finish activiation.  let me try app

[Phil_Adelphus · Accepted solution]

@coreslogic   Are you using the website or the Public Mobile app?  The app is needed to complete activation