Activated, paid, but no data.

[Engoac]

Hello, I’ve activate my account and received the starting text messages. However I cannot use any data.

I’ve paid for the plan ($50 for 8GB for 30 days) but account balance is only $2. Maybe this is the reason. 

I also tried the phone lost/found trick but it didn’t work. Please help. 

[Anonymous]

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@Engoac wrote:

Thanks! After reading through this thread I noticed I made a mistake when downoading the APN from unlockit.co.nz. I deleted and reinstalled the right one and it seems to be working! Sorry and thanks again for your time. 

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I didn't think the iphone 7 needed unlockit but good you got it going. But I don't do Apple so I wouldn't know from experience. Be sure to give that thread guy a Bravo. 🙂

[Engoac]

Thanks! After reading through this thread I noticed I made a mistake when downoading the APN from unlockit.co.nz. I deleted and reinstalled the right one and it seems to be working! Sorry and thanks again for your time. 

[brennanleblanc_]

A common issue with iPhone LTE is that sometimes Cellular Data for the app is not turned on.

Have you tried to turn on Cellular Data for the app you are using?

[Anonymous · Accepted solution]

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@Engoac wrote:

Hi again, yes, I’ve powered down and restarted. I tried to reset network settings, but it’s still not working. It did not ask me to do any carrier update. Phone calls and texts are both working, but data is not working for anything else. 

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This thread should have everything you need.

[Engoac]

Hi again, yes, I’ve powered down and restarted. I tried to reset network settings, but it’s still not working. It did not ask me to do any carrier update. Phone calls and texts are both working, but data is not working for anything else. 

[GinYVR]

@EngoacWhen you put in the SIM card for the first time did you power down and restart?

Have you tried Reset Network Settings under General -> Reset? For iPhones usually the APN / profiles are automatically updated. It will ask do you want a Carrier Update or something to that effect.

[geopublic]

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@Engoac wrote:

Hi, thanks for your reply. 

My phone is iPhone7 model MN922VC/A. 

I found it on the list of recognized APN. 

Ive tried the APN settings as specified. It seems to recognize the LTE network but can not connect to it or use any data. Thanks again. 

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@Engoac  Just follow the instructions from this post and you should be able to get it working.

iPhone Bible 

[Engoac]

Also, I can text, but the data won’t work for anything else. 

[Engoac]

Hi, thanks for your reply. 

My phone is iPhone7 model MN922VC/A. 

I found it on the list of recognized APN. 

Ive tried the APN settings as specified. It seems to recognize the LTE network but can not connect to it or use any data. Thanks again. 

[Anonymous]

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@Engoac wrote:

Hello, I’ve activate my account and received the starting text messages. However I cannot use any data.

I’ve paid for the plan ($50 for 8GB for 30 days) but account balance is only $2. Maybe this is the reason. 

I also tried the phone lost/found trick but it didn’t work. Please help. 

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What exact make/model phone are you using?

Look up compatibility on willmyphonework.net.

Maybe change networks to a WCDMA/UMTS/3G/HSDPA type.

But most likely:

Find your phone on this list:
Officially Recognized APN Reference

If your phone isn't there maybe these might work:
APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

[Triguy]

The $2 would be for a credit for setting up autopay.  Make sure you have the correct APN settings.

https://apn-canada.gishan.net/en