Activated Sim over 3 hours ago still emergency calls only

[TheGx]

It is 950pm now and I activated at 6pm and still no signal and it says emergency calls only, I resetted phone many times and re-inserted sim amny times too. Got emails saying it activated, but can't login to self-serve account, phone is unlocked.  Can moderator help me?

[cavemantoronto]

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@TheGx wrote:

It is 950pm now and I activated at 6pm and still no signal and it says emergency calls only, I resetted phone many times and re-inserted sim amny times too. Got emails saying it activated, but can't login to self-serve account, phone is unlocked.  Can moderator help me?

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Have you tried restarting your phone?  Also, what phone model is it? Not all phones are compatible.  Make sure that phone is not set to only 2g mode.

[hairbag1 · Accepted solution]

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@TheGx wrote:

It is 950pm now and I activated at 6pm and still no signal and it says emergency calls only, I resetted phone many times and re-inserted sim amny times too. Got emails saying it activated, but can't login to self-serve account, phone is unlocked.  Can moderator help me?

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You can try the lost / stolen remedy....log into My  Account/ Plan and Add-ons/Lost-stolen. Report phone lost then sign out. Five minutes later, log in again and report as found.

You can send a private message to the Moderators by clicking here