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Activate

Paultalbot2493
Great Neighbour / Super Voisin

Activate my sim card

4 REPLIES 4

BKNS27
Mayor / Maire

@Paultalbot2493 

Simple, just follow these steps:

- Leave you old SIM in your phone

- Activate SIM on your computer

- Wait for text from old carrier then reply with YES confirming you are porting over to PM within a 90 minute window…DO NOT miss replying.

Your old SIM will continue to work for about 2 hours

- Power off phone and swap SIM then power phone back on

 

Welcome to PM

softech
Oracle
Oracle

@Paultalbot2493 Any error you got? or you just trying to ask how?

 

 

you got your PM sim card already?  If not, please get a PM sim card from local Telus/Koodo store

once you have the sim , activate at https://activate.publicmobile.ca/

 

if you need to port in your number, please make sure the account is still active with your current provider.  Also, make note of the account number then.  When you activate with PM and request porting, please provide the account number instead of IMEI to minimize the chance of error 

Dunkman
Oracle
Oracle

@Paultalbot2493 

Any specific questions about activating new SIM card/account with Public mobile?

Here is a helpful article:

https://www.publicmobile.ca/en/ab/get-help/articles/activation-account-set-up

Let us know if you have any specific questions. 

Handy1
Mayor / Maire

@Paultalbot2493  

When transferring (porting) your number to any new carrier it’s important to remember to leave the old providers SIM card in the phone until you receive the confirmation text from old carrier @that point you have 90 mins to reply YES to the confirmation text … also when going thru this process the new provider will want you old providers account number and will ask for IMEI number disregard this (IMEI) number as it has a tendency to just cos porting hiccups .. so if your ready to port to pm and already activated a SIM card you can go to your self serve serve profile tab and change /transfer (port) number this can also be done on activation but it’s advised to pick a temp number first then port 

My account

Legend  and features

Change plan / update cc /auto pay

Handy1_0-1674828644311.png

 

Account #/ change # port /swap SIM

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