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Activate new account with prepaid credit card?

isabusa
Great Neighbour / Super Voisin

As title. Since I don't have a Canadian credit card, is it possible to resume my activation using a prepaid credit card?

It's really difficult to get support, I appreciate your help!

6 REPLIES 6

slusagm
Deputy Mayor / Adjoint au Maire

wait a day before trying again. Try on both browser with Incognito mode and PM app with Location permission enabled 

isabusa
Great Neighbour / Super Voisin

Just tried a Canada Post prepaid cc with a registered billing address... Still no success, payment keeps failing.

isabusa
Great Neighbour / Super Voisin

Thank you! I'll check if KOHO accepts clients without canadian documents. I'm just visiting to study English.

isabusa
Great Neighbour / Super Voisin

Thanks for the reply! Any ideia how he handled the billing address part? 

hairbag1
Mayor / Maire

@isabusa 

a friend used the prepaid mastercard available at Canada Post. Used it to activate a new account, then just used payment vouchers for renewals.


@isabusa wrote:

As title. Since I don't have a Canadian credit card, is it possible to resume my activation using a prepaid credit card?

It's really difficult to get support, I appreciate your help!


Yes, in some cases, it is possible to use a prepaid credit card.  Some customers have used a prepaid credit card from KOHO.

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