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Activate a new sim card

Piazza86
Great Neighbour / Super Voisin

Every time I put my Visa card as payment for fees it says oops an error .  Please help

3 REPLIES 3

hTideGnow
Mayor / Maire

HI @Piazza86 

 

Try to wait an hour first

And make sure you check your credit card that PM didn't charge you yet

Then try again using Incognito mode

 

Yummy
Mayor / Maire

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

Handy1
Mayor / Maire

@Piazza86  First check credit card make sure you haven’t been charged already , if not try again incognito and Insure credit card hasn’t expired .. if you have been charged try SIM card in the phone and see if services are working