Activate a 20-digit SIM Card

[thesophiazaccar]

I can't activate my sim card because it's 20-digits, and this provider only accepts 19 digit ones.

[darlicious]

@thesophiazaccar 

Public Mobile SIM cards start 8912230000XXXXXXXXX. What are the first 10 digits of your SIM card? You may have another providers SIM card. If there is an LT in it it's lucky or a VT its virgin.

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.

[Yummy]

Are you sure you are looking at correct number?

If you got PM SIM it should have proper number of digits.

[softech]

@thesophiazaccar    Is that a Public Mobile SIM card?  PM sim should be just 19 digits and no more.