Accounts

[Chris0329]

I have 3 accounts that I just opened and I need to close them down as I don’t have any numbers attached to them 

[NSKing]

did you use the message link instead of the Chat thing?

[Chris0329]

I’ve been trying for 2 days now but the chat keeps going blank and nothing happens and they don’t have a number to call 

[Chris0329]

I’ve been trying for 2 days but the chat thing don’t load after I sign in and they don’t have a number to call

[Dunkman]

@Chris0329 

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@Chris0329 wrote:

Because I just opened them and found the service not good so I went back and ported my numbers back to my original carrier

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In general, Public mobile does not offer refunds.  It is a prepaid service.  You could contact customer service agent to see what they can do for you.  No guarantees though.  YMMV. 

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Expect 1-2 hours wait for response. 

[Chris0329]

And one account I opened by mistake 

[Chris0329]

Because I just opened them and found the service not good so I went back and ported my numbers back to my original carrier

[Dunkman]

@Chris0329 

More details would be helpful.

Were you charged for the three accounts? Why don't you have any numbers attached?  If you opened new account, you would have either picked a new number or started the process to port over a number from a different carrier.  If there are issues with porting, you can get help to complete the port.