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i will likely refund for now.  But true, I will see if I want to take the hit for a number change to take the good deals around thanks 

 that explains why last year when I tried to move my number to Telus and i couldn't.  Thanks for your  clear explanation.  

no, first time to request setup here.  And I am not from Koodo.  I am porting from Rogersmy number starts from 902312

yes, I am using the app.  I paid and at the step to choose to port the phone number