Account setup timed out before completion

[domthedonkey]

Just tried to activate my SIM card and account. Received an error message before full account activation complete.  My account is not recognized but my credit card has been charged.  I have no way of signing into my account.  Tried the activation process again but my SIM# card is now not valid.  Help please!!!!

[RossN · Accepted solution]

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@domthedonkey wrote:

phone is now activated but confirmation email not received.  txt message states there was an error with account or something

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@domthedonkey create your self serve account here  https://selfserve.publicmobile.ca/self-registration/

[domthedonkey]

phone is now activated but confirmation email not received.  txt message states there was an error with account or something

[RossN]

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@domthedonkey wrote:

Just tried to activate my SIM card and account. Received an error message before full account activation complete.  My account is not recognized but my credit card has been charged.  I have no way of signing into my account.  Tried the activation process again but my SIM# card is now not valid.  Help please!!!!

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@domthedonkey try sim in the phone it may be active if not wait an hour and start the process over good luck 

[iliketotalk]

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@domthedonkey wrote:

Just tried to activate my SIM card and account. Received an error message before full account activation complete.  My account is not recognized but my credit card has been charged.  I have no way of signing into my account.  Tried the activation process again but my SIM# card is now not valid.  Help please!!!!

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@domthedonkey hi put your sim in your phone to see if it works