05-04-2023 06:41 PM - last edited on 05-04-2023 07:52 PM by computergeek541
05-04-2023 08:06 PM
you generally get an account number when you activate your SIM card. its also present in the email you receive on activation. I hope it helps.
05-04-2023 06:43 PM - edited 05-04-2023 06:46 PM
Obviously you should keep records of these things but submit a ticket to have a CS agent contact you.
Use this:
https://www.publicmobile.ca/en/ns/get-help/articles/contact-an-agent