Account number

[Carab]

Where do I locate my account number  When I look up my account all that is there is my name and email address.  My phone number is not listed and there is no account number showing.   

[hTideGnow]

HI @Carab 

your account still active? you have used the correct email address to login ? Maybe you have multiple accounts with PM and used different email address?

But seems like you need CS agent help at this point.   please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

[Handy1]

@Carab  You really need to work with support and ask for your case to be escalated to senior staff 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Carab]

that wont work either  I have an eversafe account but no account number or phone number associated only my name and phone number  When I message customer support they say there is no account associated with my email   yet they charged me $207 when I tried to change my plan even though it was never activated  They will not respond to my messages any longer.  

[Handy1]

@Carab  Is there in your account profile page . Tap the icon to reveal full account number notice above first red circle in pic says account number tap the icon to the right of it @Carab 

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