08-29-2026 03:53 PM
I need to open a ticket so I can authenticate my login. Lost iPhone. Can’t get text and no longer access to email on file.
08-29-2026 04:18 PM
You can get the code via voicemail. Clike Didn't Receive Code or Resend Code and go with Voice Message option
If you cannot get the code at all, and cannot open Expert Messaging ticket, then use another email to setup another Community account and use that to open Expert Messaging ticket
08-29-2026 04:02 PM
If you’re unable to log in, please use the following link and enter Contact Us and follow the prompts.
Public Mobile Expert Messaging
The hours of operation for this chat daily are 8am to 9pm (time zone unknown at this time). Response times are expected to be within 30 minutes but may be longer depending on volume of requests.