Solved: Account log in info lost - Community

The number I have xxx xxx xxxx, l lost log in info.can you help to reset

Edit: phone number redacted by will13am. Please do not post personal information in the public forum.

5 REPLIES 5

@geopublic wrote:
@younjaeryu wrote:
The number I have xxx xxx xxxx, l lost log in info.can you help to reset
@younjaeryu Try to find it otherwise you wont be able to login.

If you quote post with personal information, please edit it out. You don't want to contribute to the problem while trying to be helpful.

@younjaeryu wrote:
The number I have xxx xxx xxxx, l lost log in info.can you help to reset

@younjaeryu Try to find it otherwise you wont be able to login.

Moderators take 1-2 days to respond.

As you wait, have you tried reset your password to your self service account:

https://selfserve.publicmobile.ca/forgot-password/

Here is a good thread about dialing 611 to access some functions.

https://productioncommunity.publicmobile.ca/t5/Self-Serve/611-IVR-Menu-System/m-p/289352

@younjaeryuYou will need to contact the moderators if you don't know your login. However you can still use *611 to perform some functions

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

@younjaeryu hi you are on a public forum please edit your post top right corner 3 dots click and edit

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