Account info

[Alikatt80]

• Hi I need to change my account pin that u would put in order to add phone mins 

[dabr]

@Alikatt80    If need to make a payment, then top up your account by purchasing a voucher from SDM, London Drugs, 7/11 or Shell and then dial 611 on your phone to add the funds without the need for a PIN.

[esjliv]

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@Alikatt80 wrote:

• Hi I need to change my account pin that u would put in order to add phone mins 

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@hTideFnow , what 'other pin' are you referring to for opening a ticket?

edit..and @Alikatt80 was this the same issue you had before, or is it a totally different one?

Here is your other post: https://productioncommunity.publicmobile.ca/t5/Get-Support/Forgot-my-pin/m-p/851740/highlight/true#M...

[hTideFnow]

@Alikatt80 

Login go to profile there change 4 digit pin

for other pin you need ,  open a ticket with PM CS_Agent. at : https://publicmobile.ca/chatbot.

type: Contact Us and Other 
Finally Click here to submit a ticket
you will then direct to another page to open ticket.

If you have error submitting a ticket, send a private message to the CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check inbox(top right corner envelope icon) for response from CS_Agent.

[dust2dust]

hmm which pin? What mins? What are trying to do? Can you login to your account?