@martingoulet78
Don't panic. You have enough funds to pay for your plan in your balance. You cannot force the system to take a payment during the renewal process. You have to wait for the system to hit the correct timing for it to pull your plan amount from your balance and/or trigger autopay. You still have active service don't you?
Looking at the time that you posted the renewals are running late as has been the case lately. Normally it would pull/charge your plan amount at 2am eastern. If you didn't have enough to cover your plan amount and you were not registered for autopay then if on time you would then have til 6am eastern to pay and reactivate or 4 hours after the time the plan payments do actually go thru before an unpaid account would have their services suspended.
Check your transaction history for your 30 DAY PLAN/$10 and your 5GB DATA/$30 (or other data) charges to appear then you know your plan has renewed and you can add payments or purchase add ons again.
US roaming add ons start immediately on a 10×24 hour clock (240 hours) so wait til you are just about to leave Canada to actually purchase them. (Add funds then choose, confirm and submit your add on purchase.) When you arrive in the US reboot your phone then manually choose either at&t or T-Mobile....whichever has better signal for your location. Stay--Safe and Happy Travels!!
