03-29-2019 04:23 AM - edited 01-05-2022 07:01 AM
03-30-2019 06:21 AM
Your account will be suspended if payment is not received on your rate plan renewal date, and will expire/deactivate on the 90th day. That also means that on the 90th day you would lose your telephone number associated with your rate plan and your self-serve account will be disabled.Your old SIM card will not work either and you will have to create a new account.
03-29-2019 04:25 AM
03-29-2019 04:25 AM
@samtse wrote:Cannot login as the account was disabled. Thanks.
How long has it been disabled ? If over 90 days, then account is closed for good. You'd need to get a new sim and start over.