cancel
Showing results for 
Search instead for 
Did you mean: 

Accidentally gave wrong fido account number when transferring from Fido

Gurjant
Great Neighbour / Super Voisin

Gave the wrong fido account number when setting up public mobile account 48 hours ago, is that why my service has not transferred over? 

5 REPLIES 5

cavemantoronto
Mayor / Maire

@Gurjant wrote:

Gave the wrong fido account number when setting up public mobile account 48 hours ago, is that why my service has not transferred over? 


Portig failer if you give wrong account number. Get the right one and give that to the moderators. You can't fix broken porting yourself.

 

@Gurjant Try this link to submit a ticket request https://www.publicmobile.ca/en/bc/get-help/form/U2FsdGVkX1-RLpHukozc6CzWJWWe0PDvIzbugdQuDVQwLGiwWEuA...


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

iliketotalk
Mayor / Maire

@Gurjant yes I would say that is a posibility you will have to contact a moderator for help https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Triguy
Mayor / Maire

Contact a moderator for assistance.  Moderator can be reached at  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 It can take 48 - 72 hours for a response.

KingCao
Great Neighbour / Super Voisin

Yes, I would assume that is be the problem.

Need Help? Let's chat.