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Accidentally changed subscription

sacked
Great Neighbour / Super Voisin

I accidentally changed my subscription and didn't say at next period, as I did not see the option.  Any way to change it now that I got charged, I went from 1 month to 3 month.

2 REPLIES 2

DennyCrane
Mayor / Maire

@sacked No guarantee, but you could try to send a private message to @CS_Agent to ask them.

BKNS27
Mayor / Maire

@sacked 

I am surprise it didn’t give you the option to switch your plan on your Next Renewal Date.

If you switch your plan now, all your remaining subscription on your old plan is not prorated.

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