About data

[Red_Gurl]

Was just wondering why my data usage is climbing when I've been connected to wifi??

[Mattredwingsfan]

@Red_Gurl 

you can also use the following steps to Monitor/Control your data

if your are using an iPhone

Disable apps auto update

• iTunes & App Stores > Turn Off Use Cellular / Mobile Data

Disable background data

• Go to Settings > General > Background App Refresh > Turn it Off entirely or by selective Apps

Disable iCloud sync

• Go to Settings > Cellular / Mobile Data > Turn Off iCloud Drive 

Disable Wifi Assist

• Go to Settings > Cellular / Mobile Data > scroll to bottom > Wi-Fi Assist > turn OFF

Disable data on certain apps

• Go to Settings > Cellular > Scroll through and disable applications you don't want to used your Cellular Data

Hope this helps

Cheers,

[Triguy]

Make sure you disable auto updates for apps and turn off GPS.  You can log into your account to see your usage history.

[esjliv]

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@Red_Gurl wrote:

Was just wondering why my data usage is climbing when I've been connected to wifi??

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Hi @Red_Gurl ,

A good practice would be to toggle off your Data when in wifi areas.

Certain apps can use Data depending on your settings on that app even in wifi areas.

Managing Your Data Usage:

https://www.publicmobile.ca/en/bc/get-help/articles/managing-your-data-usage

[iliketotalk]

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@Red_Gurl wrote:

Was just wondering why my data usage is climbing when I've been connected to wifi??

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@Red_Gurl hi check to see if you have wi fi assist turned on if so turn it off how much data are we talking about?