ACTIVATED SIM CARD

[AnnieLiu]

Hi there, My friend referred me to join public last month, I didn't receive any rewards and my friend who referred me didn't receive any rewards either, what should I do?

[computergeek541]

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@AnnieLiu wrote:

Hi there, My friend referred me to join public last month, I didn't receive any rewards and my friend who referred me didn't receive any rewards either, what should I do?

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When it comes to your friend who you referred, your friend doesnt' get any rewards/points.  The $10 account credit that Dunkman mentioned is all the referred friend will received.

[Dunkman]

@AnnieLiu 

You should have receive $10 in available fund within 72 hours of activation of your account.  Your friend should receive one friend reward points each payment cycle while you are still a customer with Public mobile.

You will need to contact customer service agent to get this sorted out

Send a ticket via the chatbot to customer service agent (CSA) via link: 

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html