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6ut1 error message

Macedonia1
Great Neighbour / Super Voisin

Everytime i make a call it gives me this error saying the number is not in service when thats not true. 

anyone else having this issue. 

can someone help?

 

thanks 

7 REPLIES 7

Bb-La
Great Neighbour / Super Voisin

I had luck with this for one number

HI @Bb-La  trouble with all numbers? or just one or two?

 

did you try addin ga 1 in front of the 10 digits?

Bb-La
Great Neighbour / Super Voisin

Yep I’ve been experiencing this for a few days. I tried rebooting, switching to 3G and I just put my sim in another phone & it’s the same message. I’ve put in a ticket for tech support. 

You’re welcome @Macedonia1 

Macedonia1
Great Neighbour / Super Voisin

Thanks 

popping
Retired Oracle / Oracle Retraité

@Macedonia1

We need more info from you.

1.  Call your PM number from another phone.  Report your result.

2.  What is the area code of the phone number you were calling?

3. Were all the phone numbers you call giving you 6ut1 error?

 

HALIMACS
Mayor / Maire

@Macedonia1 


This is usually a sign of overload on the system and usually resolves within a short time.

Try dialling the full 10 digit number with a ”1” in front of it. 

 

Some have reported success with doing that.

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