6.5 GB plan not showing up on data usage

[Rpnjon]

Can't seem to find how much I've used, but I got a text saying I used up 95% of my data with only the 1GB promo showing up on my usages. Tried submitting the ticket but all I'm getting is error logging in.

[J-L]

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@Rpnjon wrote:

Can't seem to find how much I've used, but I got a text saying I used up 95% of my data with only the 1GB promo showing up on my usages. Tried submitting the ticket but all I'm getting is error logging in.

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[cavemantoronto]

You can also set data to warn or resfrict data after a set amount that month. Set it a little lower than you data amoint so you have some left just in case. Remember that the plan is 30 days and not a month.

[Rpnjon]

Yeah, luckily I had that. I'll just be more careful with the usage. Really should turn off those auto play for videos.

[cavemantoronto]

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@Rpnjon wrote:

Thanks! Haven't had that happened before. Sorry for the trouble.

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You're welcome. It's a good thing that you had the bonus or it would have stopped working sooner. To get more data, you buy a data add-on.

[Rpnjon]

Thanks! Haven't had that happened before. Sorry for the trouble.

[cavemantoronto · Accepted solution]

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@Rpnjon wrote:

Can't seem to find how much I've used, but I got a text saying I used up 95% of my data with only the 1GB promo showing up on my usages. Tried submitting the ticket but all I'm getting is error logging in.

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When the plan data doesn't show, it means it was all used.