09-21-2023
06:21 PM
- last edited on
09-21-2023
07:39 PM
by
computergeek541
My phone does not offer 5G with public mobile even though it works with 5G on any other carrier. The selection for 5G is not available in the mobile settings. Please help. It's an android Samsung s20 fe. Thanks.
12-26-2023 03:22 PM
Yes, the public mobile network does not support VOLTE and 5G on Samsung S20 FE 5G. Switch to other carriers. I switched to Freedom Mobile, and their network supports VOLTE and 5G on this device.
09-21-2023 06:23 PM
hi @TinaCe is that a Samsung S20?
first, update your OS try Reset All Network
09-21-2023 06:23 PM
@TinaCe Yes this is known issue with s20 . Will work and show as option with Telus SIM card but not PM . There is a work around , please check out my threads on the s20 and 5G
https://productioncommunity.publicmobile.ca/t5/Get-Support/Samsung-s20-5G/td-p/1043088