$40 for 15gigs

[stephdean45]

I changed from the 1 gig a month for $25 to the 15gigs per month for $40 for my renewal date November 6, 2022. The new plan amount was taken from my account, but the plans details have not changed. What is happening? Thank you 

[Meow · Accepted solution]

If you are charged then new plan is in place. To double check:

Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh. Click on little spinner refresh icons lower down.

[will13am]

@stephdean45 , it is likely that you are seeing a cached page of your self serve account.  Please try again using incognito mode on your browser.