05-12-2022 07:25 PM
I have been deactivated due to delay in payment. I need my public mobile 4 digit pin. How do I get that
05-12-2022 07:51 PM
Agent cannot give you your PIN nor he be able to recover it as they have no access to it nor can see it.
You have to prepare new PIN, contact agent and he will update it for you/
05-12-2022 07:37 PM - edited 05-12-2022 07:37 PM
Contact a CS Agent to recover your pin.
05-12-2022 07:27 PM - edited 05-12-2022 07:36 PM
You could get payment vouchers at retail outlet like Walmart and Shell gas station...then dial 611 to add 'em to your acct, no need for PIN that way.
edit'd...to get your pin, go to top of page click Get Help / Chat with Simon to start process of CSA assistance. Watch the little envelope icon on top right side of page will be highlighted when they respond.