cancel
Showing results for 
Search instead for 
Did you mean: 

4 digit pin

medofopa
Great Neighbour / Super Voisin

I have been deactivated due to delay in payment. I need my public mobile 4 digit pin. How do I get that

3 REPLIES 3

Yummy
Mayor / Maire

Agent cannot give you your PIN nor he be able to recover it as they have no access to it nor can see it.

You have to prepare new PIN, contact agent and he will update it for you/

JK8
Mayor / Maire

@medofopa 

 

Contact a CS Agent to recover your pin.

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
  • Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

hairbag1
Mayor / Maire

You could get payment vouchers at retail outlet like Walmart and Shell gas station...then dial 611 to add 'em to your acct, no need for PIN that way.

edit'd...to get your pin, go to top of page click Get Help / Chat with Simon to start process of CSA assistance. Watch the little envelope icon on top right side of page will be highlighted when they respond.

Need Help? Let's chat.