11-15-2016 11:49 AM - edited 01-04-2022 06:21 PM
again posting on the community as its 4th day without incoming services..... I am badly affcted for my business. Can someone please assist from Moderators to fix it ASAP
11-15-2016 04:59 PM
11-15-2016 03:52 PM
Hi @Saray_O,
I have sent my details to you 2 hrs back in private message. Can you please have a look into it.
Thanks and appreciate your help,
Abhinav Kaushal
11-15-2016 01:48 PM
Hi @abhionly4u1,
I'm sorry about this inconvenient!
Your port hasn't gone through because the Chatr PIN you used to request the port is incorrect. Could you please send me a private message with the right Chatr account number or PIN?
Thank you!
11-15-2016 12:22 PM
I have no problem with there being a backlog. It is understandable especially with the how great of a deal this is and I am sure thousands of people are joining everyday. But the system of handling issues is just terrible. And no, it is evidently not handled in a queque. You see people getting responses 40mins later while some poeple are waiting a week.
11-15-2016 12:04 PM
The moderators have a pretty bad backlog, as long as you have PMed the mods with your information, it'll be in queue.
I had a wait quite a time for a friend as well given how good this deal is.
Try not to tag the moderators twice though since you've already made a thread, because it will duplicate your request and be confusing for the moderator.
11-15-2016 11:58 AM
same here, I got the text saying the port was successful so I just need someone to help me activate my account so I can add the plan to it. I've tried doing it myself many times but either my login info is not recognized or my number cannot be used.