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3G to 4G plan

brrietze
Great Neighbour / Super Voisin

Hi there, I have an iphone 8plus and I switch my 3G plan to a 4G plan. 

I turned the LTE 4G on and my phone still says 3G. 

How can I fix that?

Thanks!

2 REPLIES 2

softech
Oracle
Oracle

@brrietze   generally speaking your phone should not shows 3G UNLESS you are on a voice call.

 

If you are not using voice and you are using data, you should see 4G or LTE on the phone

Make sure your Preferred network type to 4G

 

Select Settings.
Select Mobile Data.
Select Mobile Data Options.
Select Voice & Data.
To enable 4G, select 4G.

 

And also, some area might not have strong 4G or LTE signal and hence your phone might swtiched to the stronger 3G signal.  When you move around the town, you should see 4G or LTE comes up

Handy1
Mayor / Maire

@brrietze  3G is still used for voice , so if you see it when making a call this is normal , and depending on signal strength you may see 3G also … note that it can take up to 48 hours to see the noticeable difference in speed when changing form 3G to 4G 

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