11-25-2023 05:09 PM
Hi,
I submitted subscription change for $34 for 20G at 5G speed on Nov 24. Then I submitted again on Nov 25 for $34 for 40G at 5G. But I can’t see the details on my subscription is renewed at next billing cycle.
So, what I actually got at next subscription cycle? It is not very clear as there are multiple errors plus super slow websites.
anyone knows how to check the upcoming subscription details?
Thanks
Solved! Go to Solution.
11-25-2023 05:13 PM
If you select the payment screen, it will show upcoming payments which has the detail of the plan you will have at the renewal date. The subscription screen itself does not show this detail.
11-25-2023 05:11 PM - edited 11-25-2023 05:13 PM
@Banity2013 , I see mine under payments, upcoming payment. It shows the plan details, amount due & on which date!
11-25-2023 05:10 PM
Best way to view this is to download the app on your phone. Log in, then go to Subscriptions and you'll be able to see the upcoming change there. If it's still the "old" update, cancel it and then change it to the one you want.