cancel
Showing results for 
Search instead for 
Did you mean: 

$34 Black Friday promotion

Banity2013
Great Neighbour / Super Voisin

Hi, 

I submitted subscription change for $34 for 20G at 5G speed on Nov 24. Then I submitted again on Nov 25 for $34 for 40G at 5G. But I can’t see the details on my subscription is renewed at next billing cycle. 
So, what I actually got at next subscription cycle? It is not very clear as there are multiple errors plus super slow websites.

anyone knows how to check the upcoming subscription details? 

Thanks 

 

3 REPLIES 3

Jedi1
Model Citizen / Citoyen Modèle

If you select the payment screen, it will show upcoming payments which has the detail of the plan you will have at the renewal date.  The subscription screen itself does not show this detail.  

LitlLdy
Mayor / Maire

@Banity2013 , I see mine under payments, upcoming payment. It shows the plan details, amount due & on which date!

Chalupa_Batman
Mayor / Maire

Best way to view this is to download the app on your phone. Log in, then go to Subscriptions and you'll be able to see the upcoming change there. If it's still the "old" update, cancel it and then change it to the one you want.

Need Help? Let's chat.