06-18-2024 09:31 AM
I got this yet why use my data first I got 29.22 gb left to use in 48 days yet I will never as can see used .78 gb in 102 days because keep using the data I pay fir so why even bother giving me 30gb if never gonna use it? Should stay there till used or why bother sending it
06-18-2024 05:24 PM
Oh ,ppl when you complain enough ppl flood the place with actual complaints get a 10 dollar bill credit even, it's a spit in face what they did and I for one will email daily till get 10 bucks towards bill and take them stupid 30gb back for all I care
06-18-2024 02:57 PM
Data add ons are used based on expire date, normally you plan date will be used first, then your loyalty data bonus, after that your old holidays data.
the problem is not everyone will be able to use his loyalty bonus data in 150 days.
06-18-2024 10:36 AM
It's like giving a glass of water to a drowning man.
And when customers downgraded their plans to a cheaper one to try to take advantage of the bonus data, PM would take it away.
06-18-2024 10:25 AM - edited 06-18-2024 10:25 AM
Plan data is used first. Then loyalty bonus data, then holiday bonuses and finally add-on data.
06-18-2024 09:56 AM
The giving of data bonuses was public mobiles away of ‘making up’ for forcing everyone to switch from the legacy rewards to public points.
It was a short-sighted offer given it is higher data amounts given to people with already high monthly cycle data allotments.
So it was a no-cost offer to them which many people won’t even end up using unless they literally waste data.
well thought out on their part, but not overly customer focussed nor friendly.
06-18-2024 09:33 AM
we are just customers like you and everyone got the loyalty data bonus all have that 150 days expiration.
I think keep using lots of data before the deadline 🙂