10-09-2023 08:00 PM - last edited on 10-09-2023 10:19 PM by computergeek541
Why is my 1 gig of my subscription being used before my extra 3 gig of data I got for 20 points which expire in 30 days? I've used less than a gig of that extra data which now expires in 10 days, but they are using my 1 gig of my subscription. I don't understand this. I have submitted a ticket to an agent but thought I would put it on here as well. Thanks for any answers!
10-09-2023 09:18 PM - edited 10-09-2023 09:19 PM
Now that data add-ons expire in 30 days, it is not a good deal. Many plans now include huge bucket of data and majority of people don't use included data. So it is cheaper to upgrade your plan and have more monthly data rather than buying data add-on that expires in 30 days.
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10-09-2023 08:19 PM
PM plans alway use your data plan first then to your Add-on.
PM recently changed their Add-on policy to expire after 30 days of purchase and doesn’t roll over to the following month.😭
10-09-2023 08:15 PM
@DH60 Subscription data always gets used up first, before any data add-ons are used.
10-09-2023 08:15 PM
@DH60 , data that is included in the subscription is consumed first before using add-on data. Add-on data expires after 30 days which makes it a terrible deal. I suggest you buy a plan with enough data and try not to ever rely on add-ons.