2GB bonus

[Bol]

I got my $25 plan yesterday, but the “ 12MONTH2GB” code didn’t work.

[Bol]

Yes. I submit the ticket, they gave the 2GB. They emailed the promo code before I got the SIM card.I believe they have to give me the 2GB.

[softech]

@Bol   did you submit a ticket with PM and did they apply it back for you?

I checked with them and apparently they said they have the 2GB data for free on plan $25/cycle+ with promo code 12MONTH2GB

[esjliv]

@softech official announcements in the community are not always created with these promos. Especially 'limited' timed ones, I believe. They can go away in a blink of an eye. 👁

As for both those links, they look identical for where they lead too; but for that data you're providing, don't know why they would be different.

I just took out all the garbage after limited time, that could have changed some things in the source data.

[softech]

@esjliv   yes, your link could confirm that it is a recent one.  

"createdAt":"2022-05-03T19:52:10.218Z","updatedAt":"2022-06-13T11:14:12.331Z"

but still we do not see any official announcement yet

@BKNS27 's one certainly is an outdated one:

"createdAt":"2017-07-27T18:28:16.835Z","updatedAt":"2022-01-25T06:28:48.619Z

[esjliv]

There is another one @softech, no announcement, just out there.

https://publicmobile.ca/en/on/limitedtime

Yes, @BKNS27 has it as well.

[dust2dust]

It doesn't say the email submission is required. It says if you want it via email. Nor does it say to sign up using the same address.

[BKNS27]

@Bol 

Are you referring to the PM 2gb for 12 months promo on Facebook?

https://publicmobile.ca/en/on/limitedtime?cmp=SOC_Public-PM-PF-Conversion-Always-On-BH-2022-FY&cid=2... 

You are required to enter your email address to the FB link and when you activate the SIM, you must use the same email address.

Best that you contact a CS_Agent by creating a ticket through SIMon Chatbot or private message them on this Community page. Explain to them that you missed entering the email address. They are very accommodating.

[dust2dust]

And when you ask them be sure to say 12months2gb. There's an s in there.

[softech]

@Bol   the 12MONTH2GB is an old promotion and long expired.  

There is not any bonus data promotion at the moment

[esjliv · Accepted solution]

Hi @Bol  - submit a ticket with CSA to ask them to apply it for you.

Methods to contact them here:

Contact a Customer Support Agent (publicmobile.ca)