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2FA on suspended account

smp99
Deputy Mayor / Adjoint au Maire

If I am in the 90 suspension phase, will I still receive the text with the 2FA code to sign into my account so I can add money?

1 ACCEPTED SOLUTION

Accepted Solutions

Lux
Great Citizen / Super Citoyen

I'm not sure about getting an SMS but you can verify 2FA by email.

View solution in original post

5 REPLIES 5

Timer
Model Citizen / Citoyen Modèle

@smp99 

not getting anything,if your service suspended 

Reactivate a suspended plan (publicmobile.ca)

 

Edit: @esjliv 

thanks.

Lux
Great Citizen / Super Citoyen

I'm not sure about getting an SMS but you can verify 2FA by email.

esjliv
Mayor / Maire

What @Timer  ?

 

If you are suspended you will not receive texts. Can you choose the email method?

BKNS27
Mayor / Maire

@smp99 

If you are suspended for 90 days or more then your account, number and service will be closed. So No the 2FA will not work since you will not able to login to your account.

dabr
Mayor / Maire

@smp99   You'll get the option to receive 2FA via email instead.